What are the benefits of using Jenius? : SNAPTIK
What are the benefits of using Jenius? : SNAPTIK

What are the benefits of using Jenius? : SNAPTIK

About Jenius, Jenius call center, pros and amenities

In this article, we will discuss the Jenius call center and what are the advantages of Jenius himself. Jenius is essentially a digital banking app where this application can help you perform a variety of financial tasks, such as savings, transactions to manage your finances.

In a completely digital age, everything will be easy, although  you have to do it from one place, namely from a smartphone or smartphone already based on iOS or Android. Jenius is an application launched by Bank BTPN in 2016 and is growing so far.

This application can also be connected to the national banking system and international payment systems with Visa debit cards and national payment gateways or GPN. Many people greatly help with the existence of this genius because it is an application considered intelligent to manage finances.

Many people are looking for information about the Jenius call center just to get information related to its features. In fact, this app simplifies banking tasks where you can send money, pay bills, save to deposit only with a smartphone, so it’s very practical.

What are the benefits of using Jenius?

Like the debate now where this application really facilitates someone’s banking because all transactions can only be done with a smartphone.   It won’t keep up with the development of the technology  that gets more complicated every day, so you don’t have to come or queue in the bank in person.

There are many conveniences you can get using only one account, you can already enjoy a variety of transactions.  Start with a deposit of funds, withdrawals without visiting a bank or ATM.  It is therefore very practical in   conditions that  are advisable to be inside the house such as the current  pandemic.

Jenius itself has several types of cards, namely m-cards, electrical cards and x-cards.  For the card itself, it’s a virtual card that’s more like a credit card. If the m-card type is a type of card for active balances or primary account balances and x-cards that are almost similar to m-cards, they can be used for cash transactions and withdrawals, which is a daily purchase limit.

The types of Jenius’ savings are also different, i.e. Flexi saver, dream saver and Maxi saver so you can choose or adapt to your needs. For more information, we recommend that you contact jenius call center. This digital map also offers many advantages, including:

  1. No transfer fees even though different banks
  2. Free cash withdrawal at the ATM
  3. It can open an account  easily, i.e. online so it is very simple and practical
  4. There are no administrative fees, so every month the situation is safe
  5. Can be used abroad because Jenius is included in the Visa online

The most common questions about Jenius through CS services

In the midst of a pandemic like this, it is recommended to stay inside the house, so that all kinds of transactions can be done online. So  genius can be used as a solution when you want to make a transaction or open a new account, but even so, there are still many people who don’t feel familiar with the process.

Thereareseveral people who contact the Jenius call center  for detailed information. There are some FAQs, such as how to replenish your balance, how to see your account number and what different types of savings are, i.e. Flexi saver, Dream Saver and Maxi saver.

Topping the ranking is actually very simple, you can transfer from another bank by entering the bank’s BTPN code, which is 213 then your Jenius account number and mobile phone number registered with Jenius. You can check your mobile number and account number through the Jenius app in the profile menu.

Many people are curious to know if it is possible to get a pass book, the Jenius app itself does not directly offer a password book but an electronic statement or an existing account that can also be accessed every month through the profile and settings in the app or you can also  use  the Jenius call center service.

You can download the app through the  play store or app store, it can be configured on the smartphone you use whether it’s based on Android or iOS. In terms of different types of savings, you can use Flexi savers as an emergency fund or deposit that offers flexibility for withdrawals or deposits.

In terms of dream savings, you can use it to save based on the specific goal you will achieve in the future. The last one is the Maxi server where you can deposit time. Of the three types of savings, you can choose which one suits your needs.

Properties of a very useful application

Using this banking app means you can check all your debit card activities from the card center menu. In fact, you can also change the daily withdrawal limits or business spending limits of each Jenius debit card because it is a feature called change limits so that your finances are better managed.

Without contacting jenius call center, you can change the pin, lock it and reopen it and write your business history.   So later, even if there is no physical brochure, you can see the transaction through the digital card or debit card.

This digital card is even connected to the national ATM system and the Visa network around the world.  So you don’t have to update anything else to do business  at home  or abroad.   No wonder  many people  are interested in opening this debit account.

After opening an account, the debit card will be  sent by the bank to the registered address.   If you are in Jabodetabek, you can get a debit card for 2 days during working hours and beyond, you can get it  within  7 days of working time since you made a request to create the card in question.

If beyond the general  time limit mentioned, you have not yet received your debit card, you should immediately contact Jenius Customer Service or the call center for more information. It is through the call center that you can find out the status of sending the debit card.

Howto access the Help Center for  information and restrictions?

In case of a problem, you can contact the BTPN call centre or support on 1500 300 or by international call on +62 21 2450 5500. Through the Jenius phone line or call center , you can consult both ways to get immediate treatment of the problems you encounter.

If you don’t have the option to call the number listed above, you can email Customer Service on BTPNcare@btpn.com. In the meantime, for general information about Jenius debit cards, you can contact info@btpn.com.

Just suggest when creating a PIN for a Jenius debit card, you should use a different PIN for ATMs and apps.  This is just  a precautionary measure   to make trading safer and there are minimal barriers that require you to contact the Jenius call center.

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