About Jenius, Jenius Call Center, Benefits and Amenities
In this article we will consider the Jenius call center and what are the advantages of Jenius himself. Jenius is actually a digital banking application where this app helps you carry out various financial activities such as saving, transactions with managing finances.
In a completely digital age, everything becomes simple, even if you have to do it from one place, namely a smartphone or smartphone that is already based on iOS or Android. Jenius is an application launched by Bank BTPN in 2016 that is still growing.
This application can even be connected to the national banking ecosystem and international payment systems with Visa debit cards and national payment gateways or GPN. The existence of this genius helps many greatly, because it is an application that is considered smart for managing finances.
Many are looking for information about the Jenius call center just to get information about its features. Indeed, this one application makes banking activities easier, where you can send money, pay bills, save on making deposits only with a smartphone, so it is very practical.
What are the advantages of using Jenius?
Like the recent discussion where this application really facilitates someone’s banking activities, because all transactions can only be made with a smartphone. It doesn’t keep pace with the evolution of technology, which is getting more complex every day, so you don’t have to come to the bank in person or queue up.
There are many conveniences that you can get with only one account, you can already enjoy different transactions. Starting with depositing, withdrawing money without visiting a bank or ATM. So it is very practical in conditions , in which it is advisable to be inside the house like the current pandemic.
Jenius itself has several types of cards, namely m-card, e-card and x-card. Because the e-card itself is a virtual card, which is more like a credit card. If the m-card type is a type of active balances or main account balances and x-cards that are almost similar to m-cards, they can be used for transactions and cash withdrawals, but there is a daily purchase limit.
There are also different types of Jenius savings, namely Flex Saver, Dream Saver, and Max Saver, so you can choose or customize to suit your needs. For more information, we recommend contacting the Jenius call center. This digital card also has many advantages, including :
- There are no transfer fees, although different banks
- Graton cash withdrawal from an ATM
- Can easily open an account, namely online, so it is very simple and practical
- There are no management fees, so every month the balance remains secure
- Can be used abroad, as Jenius is part of the Visa network
The most common questions about Jenius through CS services
In the midst of such a pandemic, it is advisable to be inside the house so that all transactions can be made online. So genius can be used as a solution if you want to transact or open a new account, but nevertheless, there are still many people who feel unfamiliar with the process.
There aresome people who contact the Jenius call center service for detailed information . There are some common questions, such as how to replenish the balance, how to see the account number and what are the different types of savings, namely Flex Saver, Dream Saver and Max Saver.
It is actually very simple to replenish the balance, you can make a transfer from another bank by entering the BTPN code of the bank, which is 213, then your Jenius account number and the mobile number registered in Jenius. You can check your mobile number and account number through the Jenius app in the profile menu.
Many are curious whether you can get a passbook, the Jenius application itself does not offer a passbook directly, but an e-statement or a current account, which you can even access every month through the application profile and settings, or you can also use the Jenius call center service.
You can download the application through the play store or the app store, it can be adapted to the smartphone you are using, regardless of whether it is based on Android or iOS. When it comes to different types of savings, you can use Flex Saver as an emergency fund or deposit that offers flexibility for withdrawals or deposits.
As for the dream saver, you can use it to save according to the specific goal that you will achieve in the future. The latter is a Maxi server where you can make term deposits. Of the three types of savings, you can choose which one suits your needs.
Features of a very useful application
Using this banking application means that you can check all debit card activities from the card center menu. In fact, you can also change the daily withdrawal limit or transaction cost limit for each Jenius debit card, as there is a feature called change limit to make your finances more controlled.
Without contacting the Jenius call center , you can change your PIN, block it and unblock it again, and write down your transaction history. So later, although there is no physical passbook, you can see the transaction through a digital card or debit card.
This digital card is connected even to the national ATM network and the Visa network around the world. So you don’t have to update anything else to make transactions at home or abroad. No wonder many are interested in how to open this debit account.
After opening an account , the bank sends a debit card to the registered address. If you are in Jabodetabek, you will receive a debit card for 2 days during business hours , and after that you will receive it within 7 days after submitting the application to create a card The above mentioned.
If more than the general deadline mentioned, you still have not received the debit card, you should immediately contact the Jenius customer service or call center for more information. Through the call center, you can find out the status of sending a debit card.
Howdo I access the Information and Restrictions Help Center?
In case of problems, you can contact the call center or BTPN maintenance at 1500 300 or via an international call to +62 21 2450 5500. Through the Jenius hotline or call center service , you can consult either way to get an immediate treatment for the problems you have experienced.
If you do not have the opportunity to call the above number, you can send an email to customer service at BTPNcare@btpn.com address. In the meantime, you can contact email@example.com for general information about Jenius debit cards .
Just a suggestion, if you’re creating a Jenius debit card PIN, you should use a different PIN for ATMs and apps. This is just a precaution to make transactions more secure, and there are minimal obstacles that require contacting the Jenius call center.